Human Resources Development Division

Head Lines

• Introduction

• Objectives

• Organizational chart

• Duties and Services of HRD

• Customs Library

• Course Outline

• Official Results

• Inquiries & Information

Introduction

HRD plays a major role in the achievement of organizational objectives and in creation of an effective and efficient Customs Department. In that context, HRD activities prepare new recruits to acquire the required knowledge, skills and behavior to perform their duties and services. It contributes to develop additional skills of the staff at different levels and encourages the development of career.

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Objectives

• Carry out work rationally and promptly.

• Stimulate work satisfaction and promote a positive working attitude.

• Promote officials understanding of the implementation of State Laws & Administrative tasks.

• Stimulate officials understanding of the wishes of all Custom Clients and the requirements of international trade.

• Stimulate personal development in term of reasoning initiative reliabilities and awareness of responsibilities.

• Encourage officials to be opened to continuous training and teaching.

• Encourage proper behavior towards public.

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Organizational chart

Organizational chart (61KB)

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Duties and Services of HRD

• Formulate Training Policies in collaboration with Senior Managers. Analyses operational problems and lead Training Needs Analysis process.

• Establishes the Training Needs Inventory

• Formulate Training Objectives

• Determines possible training solutions

• Manages Course development activities

• Elaborates examination and other evaluation tools

• Evaluates the Training Systems

• Trains, assists and evaluates trainers

• Manages training and administrative support functions

• Plans and designs new training facilities

• Plans and forecasts long range requirements and training facilities

• Exchanges experiences with other training bodies outside the Customs Department

• Seeks external and overseas training assistance

• Selects and recommends officers for overseas training

• Liases with Regional Training Co-ordinator

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Customs Library

The Customs Library was opened at the Human Resources Development Directorate on 26.01.2005 ie World Customs Day by Director General of Customs

Directions
Director General of Customs, Director (HRD)

Funds
From COMC Fund

Memberships
250 members

• Provide information on Customs Related Subjects to the Officers of Customs library

• Maintain a special collection as a special library

• Provide a quality service to the members of the library by introducing new technologies

• Developing knowledge/ attitudes/ abilities of the officers of Customs Department

• Departmental publications

• Customs related books/ magazines/ reports

• International Customs Publications/ Magazines/ Books

• Government Publications

• Journals/ news papers/ magazines

• Books related to:

• General Education

• Philosophy

• Religion

• Social Science

• Languages

• Science

• Technology

• Arts

• Literature

• History

• Acquisition

• Cataloguing and Classification of incoming books/journals/publications/ etc.

• Sought out existing collections

• Processing of the collection for users

• Lending books

• Lending books

• Facilitating the members who come to refer books & papers

• Providing Internet facility to the members

• Providing E-mail facility to the members

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Course Outline

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Official Results

Official results of certificate course for Coustoms House Agents (1207KB)

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Inquiries & Information

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