HR Directorate

About HRD


To be the excellent training division for the Customs Department


To enlarge the capabilities of human resource available, considering the top productivity in the Customs in order to gain the utmost productivity from the Department


  • To improve the Organizational behavior towards “Smiling”.
  • To prepare a dynamic forward looking group of officers to enhance the quality and productivity of the Department.
  • To enhance the competencies and confidence of the staff by providing effective local and foreign learning opportunities for their improved performance in a changing context.
  • To promote the enhancement of the Customs Department by sharing and transferring knowledge.
  • To provide facilities, including financial assistance, for the Customs staff to pursue their higher studies.
  • To provide training for outside Institutions and stakeholders on their requirements.
  • To improve quality and efficiency of the service of the staff through positive attitude and thinking while using good PR
  • To improve officer's skills, knowledge to meet the future challenges according to the Departmental requirements.
  • Conducting Customs House Agents training Program better skillful, disciplined Customs House Agents.

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