ABOUT

Authorized Economic Operator (AEO) Programme

Sri Lanka Customs is committed in promoting trade facilitation and enhancing supply chain security in line with international best practices. The Authorized Economic Operator (AEO) programme is a flagship initiative that recognizes reliable and compliant businesses engaged in international trade.

Through this programme, companies that demonstrate strong compliance, financial stability, proper record management, and robust safety and security standards are recognized as trusted partners of Customs.

ELIGIBILITY

Who Can Become an AEO?

The AEO programme is open to a wide range of stakeholders in the international supply chain, including:

📦 Importers and Exporters
🏢 Customs House Agents and Freight Forwarders
🚢 Shipping Lines and Terminal Operators
🏭 Warehouse Operators and other logistics providers
ℹ️ Applicants must meet the eligibility criteria outlined in the Sri Lanka Customs AEO guidelines and undergo a transparent validation process.
TIERS

AEO Tiers

The programme operates under a two-tiered recognition system:

Recognition Level
AEO Tier I
For businesses beginning their journey as trusted partners.
✦ Entry Level
Recognition Level
AEO Tier II
For businesses that demonstrate the highest level of compliance and supply chain security.
✦✦ Advanced Level
ℹ️ This tiered structure ensures inclusiveness while rewarding operators who maintain strong standards of compliance and security.
BENEFITS

Benefits of AEO

Authorized Economic Operators enjoy a range of facilitation measures designed to make cross-border trade faster, more efficient, and predictable. These include:

⚡
Priority ProcessingPriority processing in Customs clearance and cargo examinations.
🎯
Dedicated Service ChannelsDedicated service channels at Customs units.
🔍
Reduced Physical InspectionsReduced physical inspections, with reliance on risk-based assessments.
⚖️
Faster Dispute ResolutionFaster dispute resolution in valuation, classification, and related matters.
🌐
Trusted Trader RecognitionRecognition as a trusted trader, both nationally and in line with international standards.
OVERSIGHT

Oversight and Continuous Improvement

The AEO programme is managed by a dedicated team within Sri Lanka Customs, with oversight from the Authorized Economic Operator Committee (AEOC). Continuous monitoring and evaluation ensure that the program remains transparent, fair, and beneficial to all stakeholders.

TRANSITION

Transition from Previous Schemes

With the full rollout of the AEO Program, earlier facilitation schemes such as the Green Channel and Fast Track programme are being phased out.

⚠️ Traders are encouraged to apply for AEO status to continue enjoying facilitation benefits under the new, internationally recognized framework.
PORTAL

AEO Web Portal

For more information about the AEO programme, please visit the AEO Web Portal.

Official Portal

AEO Web Portal

www.aeo.customs.gov.lk

Visit AEO Portal
AEO Programme – Sri Lanka Customs