How do I get registered with Customs?
All Customs House Agents registration details could be found at:
How to obtain access to ASYCUDA World?
All ASYCUDA registration information will be found at:
How should I declare the Export consignment to Customs?
Export consignments should be declared to the Customs and submit a Customs Declaration online once the Exporter is ready to do the export. Either Customs House Agent or Exporter can be the declarant.
When should I submit the Export Entry?
The Customs Declaration (CusDec) should be submitted before export of goods (after obtaining necessary approvals when necessary).
Where should I process these CusDecs?
Export CusDecs could be processed at the following 3 offices:
How can I find the correct HS Code?
HS Code could be found in the Tariff Guide in Sri Lanka Customs website. Further assistance could be obtained from the Customs Information Centre and the Commodity Classification Branch.
What are the Customs charges I need to pay?
Do I need to pay any Export Levies?
A few commodities are liable for export levies depending on the commodity and the HS Code. The following should be paid according to the declared rates:
- Customs Duty
- EDB Cess
- Tea Board Cess
- Tea Medical Aid Cess
- Coconut Cess
- Rubber Cess
What would be my Export Levies?
Once the HS code is identified, the duty rates applicable for each and every HS code is mentioned in the National Export Tariff Guide.
How do I pay?
- Payment can be made at any Bank of Ceylon Branch or People's Bank branch.
- Payment can be made online if the consignee has internet payment facility.
- Payment can also be made at the Customs Headquarters Banks by Bank Drafts / Bank Branch Cheques.
Will my consignment be subjected for examination?
Depending on the commodity and other risk management criteria, goods will be selected under three categories:
What are the permits should I obtain before export of commodities?
Permits mentioned in National Export Tariff Guide should be obtained from respective institutes before exportation.
Can I send and receive any machinery or equipment after repairs without paying duties and other levies?
FRIC (Free Re-Importation Certificate) should be obtained before export of such items from the Export Office of the Customs Headquarters. After arrival, such item could be cleared without paying duties subject to identification of the item.
How can I get an Export (Shipment effected) Certificate?
By submitting a written request and relevant export documents you can obtain an Export (Shipment effected) Certificate.
Whom should I contact in case of any doubt?
You can contact the Customs Information counter or Export Directorate over the phone in case of any doubt about export matters.